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Website Privacy Policy

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 Current status: AcceptedCurrent status: Denied

What information does Grassroots collect from website visits?

Our website uses cookies. The majority of websites you visit will use some form of cookies to improve your user experience. Cookies are codes that are placed on your computer or mobile phone when you browse websites and collect information about your computer, including your IP address, operating system, and browser type.

What types of cookies do you use?

Session Cookies

We use session cookies to understand how you navigate around our website. These we deem strictly necessary to the working of the website. If these are disabled, then the website may not function correctly. Our cookies do not collect personal information which would allow us to identify individuals who visit our website.

Google Analytics

We use Google Analytics to understand how the site is being used (e.g., which pages visitors go to most often) in order to improve to our website for our visitors. User data is accumulated together and completely anonymous. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

We consider Google to be a third party data processor (see below).

Google Tag Manager

We are constantly trying to improve the customer experience on our website by providing visitors with more personalized and targeted campaigns and offerings. To do so, we use Google Tag Manager (GTM).

GTM is a little snippet of code that helps us track user behaviour across our sites and then pushes the data to our Google Analytics account. Then, all the data is perfectly organized and ready for us to assess and review for potential site improvements and marketing campaigns.

We consider Google to be a third party data processor (see below).


reCAPTCHA is a system that enables web hosts to distinguish between human and automated access to websites. It uses cookies and helps us minimise junk email messages.

Mailchimp Widget

We use mailchimp’s widget to enable signups to our newsletter. You can unsubscribe from the list at anytime by clicking the unsubscribe link at the end of any of our newsletter emails.

How do you use cookies?

Cookies help us to:

  • Make our website work as you’d expect and ensure our website is configured to display correctly on your device and software
  • Improve the speed/security of the site
  • Monitor and review how the website is used so that we can continuously improve it for you
  • Make our services more efficient

What choices do I have?

We offer an opt-in / opt-out consent method for cookies, which means that we provide a cookie consent notice when arriving at the website with the option to amend your settings or accepting the default. You can set your preferences as to which types of cookies you consent to being used by clicking the ‘Cookies settings’ buttons at the top of this page. Some cookies are essential to the functioning of the website and can’t be switched off.

If you are not happy with this consent method then you can update your settings or can delete our cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (Incognito – Chrome, Private Browsing – Firefox and Safari etc.)

Will data be passed on to third parties?

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in the General Data Protection Regulation 2018 (GDPR). While Grassroots Suicide Prevention processes all User Personal Information in the United Kingdom, our service providers may process data outside the United Kingdom.

What about personal details I use to sign-up to your mailing lists?

If you sign-up to our newsletter or other mailing lists, we use your data in accordance with the Grassroots Privacy Policy.

Our website may contain links to other websites run by other organisations. Grassroots is not responsible for the content of external websites. This is because Grassroots does not produce them or maintain/update them. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites, even if you access those using links from our website.

In addition, if you have been linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

How Long Do We Store Your Information

We will retain your personal information for the period necessary to fulfil the purposes of our interactions.

You can always contact us, if you want your personal data erased from our databases. We will respond without undue delay (and in any event within one month, although this can be extended in difficult cases).

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of being aware of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data Controller

The data controller of this website is: Grassroots Suicide Prevention, registered charity number 1149873 and a company limited by guarantee 5687263. Our registered office is:

113 Queens Rd

Right to Access and To Be Forgotten

Please contact us, if you want to request access to your personal information stored in our databases, or if you want your personal data ‘erased’ from our databases. We will respond without undue delay (and in any event within one month from receiving your request, although this can be extended in difficult cases).

Privacy Questions

If you have any questions or concerns about the Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us:

Did you know 1 in 5 people will have suicidal thoughts at some point in their lives?

With your generosity, we can help people stay safe and provide the support they need in times of crisis